Basic Switch Management - Emergency Network Support

Welcome to LevelOneServers!

In this article, we will explain to you the services which are included in our Basic Switch Management package as well as Emergency Network Support.


Basic Switch Management:
$199.99 first month then $50/month recurring

  • Initial setup and installation of the switch
  • Setup (if required) of the web interface
  • Setup and deploy VLANs per switch port
  • Layer 2 and Layer 3 routing of IP's
  • Port configuration
  • Switch backups
  • Switch monitoring
  • Security
  • $350/year in Emergency support credit (toward the actively paid switch on Basic Switch Management plan).

Note: This service has a required contract term of 12 months. Emergency support credit is redeemable 2 weeks after the initial service order. 

Switch management requests will be completed within 24 hours.

 

Emergency Network Support:

  • Is billed at $175/hour during normal business hours (Monday-Friday 9 AM to 5 PM EST)
  • Is billed at $225/hour Outside normal business hours. Normal business hours are: (Monday-Friday 9 AM to 5 PM EST)

 

Some information to define the pricing above:

  • An emergency is classified as the most urgent time frame. Emergency work is handled generally handled within 4 hours of the request being sent in however may take up to 24 hours. 
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